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DHSC: OHID: National Breast Feeding Helpline 2026
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Descriptions
The Department of Health and Social Care (DHSC) is seeking to commission an external provider to deliver and operate the National Breastfeeding Helpline (NBH). The NBH provides free, non‑judgemental and evidence‑based breastfeeding information an ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
85312310 - Guidance services
Keywords
CRM calls
career guidance
life-stage guidance
inbound/outbound calls
multi-channel support
helpdesk call centre
educational advice
mentoring services
trainee mentoring
call handling services
call queue management
vocational orientation
academic counselling
telemarketing operations
school-to-work coaching
call centre services
guidance workshops
professional direction
customer contact management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
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