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HMRC NewCo IT4IT Hackathon & Delivery
Descriptions
HM Revenue & Customs (HMRC) is seeking to engage a supplier to support creating a new way of delivering change in a potential NewCo approach by testing how HMRC can move to quarterly planning. A NewCo approach means a reimagined CDIO, created from within to have modernised operations, culture and public service approach using its own internal strengths to become more transparent, efficient and customer focused without losing sight of its regulatory mandate. This procurement will centre on how HMRC can utilise ServiceNow to support this process and move to quarterly planning. The key objectives are: a. Input to a successful Hackathon b. Participate in 2/3 day Hackathon c. Delivery of a minimum viable product and final proposal d. Demonstrate experience in delivering IT4IT in ServiceNow at scale e. Demonstrate experience of Agile delivery and best practice, including transitioning to quarterly planning
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Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
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