Awarded

Out of Hours Call Handling Services (2020)

Descriptions

L and Q Housing Trust require a service provider to deliver an out of hours customer services contact centre offering for all customer residents who require resolution to an emergency situation. Please see section 2.4 or the procurement documentation for more details.

Timeline

Published Date :

21st Aug 2020 4 years ago

Deadline :

26th Nov 2020 4 years ago

Tender Awarded :

1 Supplier

Awarded date :

13th Aug 2020

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

79510000 - Telephone-answering services

79512000 - Call centre

79342300 - Customer services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors