Awarded
Provision of a Human Resource System & Duties Management System
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Descriptions
The Police & Crime Commissioner for Warwickshire intends to award contracts for the provision of a Human Resources (HR) System and Duties Management System to Warwickshire Police, this was following a competitive flexible above threshold open tender.
The following lots have been awarded:
Lot 1 - HR System including:
o Human Resources Management and Training Administration (core requirements).
o Case Management, Performance Management, and Recruitment (optional).
Lot 2 - Duties Management System - A system which holds working hours and shift patterns for our officers and staff encompassing shift planning, rostering, managing minimum staffing levels, and leave requests.
The contract shall be for an initial period which includes the implementation period plus 5-year(s) licence, support & maintenance (from system go live) with an option to extend for up to a further 3 x 12-month periods. The contract dates and extension dates provided in this notice are for guidance only based upon estimated timescales of an implementation period February 2026 to July 2027 with an anticipated Go live of systems 01 August 2027.
Estimated contract value ranges are as follows:
Lot 1 - £1.16m to £2.25m (excluding VAT) including one off implementation costs plus options
Lot 2 - £1.63m to £1.85 million (excluding VAT) including one off implementation costs
Costs are estimated and may be subject to change depending on the type of solution and licensing terms agreed. In addition whilst costs are fixed for the initial contract term any extension periods may have relevant price indexation inflation applied.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72261000 - Software support services
48450000 - Time accounting or human resources software package
72263000 - Software implementation services
48100000 - Industry specific software package
72268000 - Software supply services
Keywords
software sales
rollout planning
SLA management
IT systems
employee time audit tool
user inquiry handling
software troubleshooting
IT application supply
leave management system
timesheet tracker
feature enablement setup
deployment scripting
software distribution
digital solutions
enterprise software
application software
licensed software supply
off-the-shelf software
shift scheduling app
packaged applications
labor cost analyzer
software licensing
bug ticket processing
resource utilization dashboard
packaged software delivery
post-install configuration
license management support
specialised enterprise software
workforce scheduling module
version patching services
change management assistance
payroll period integration
attendance recording tool
vertical market application
commercial software solutions
tailored industry IT solution
long-term software upkeep
industry-specific software
software package and information systems
enterprise software provision
integration with existing systems
feature request coordination
implementation success tracking
digital software products
overtime calculation engine
Tender Lot Details & Award Criteria
2 Tender Lots
Workflows
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