Awarded
Retail and Café Services – Whittington Health NHS Trust
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Descriptions
Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes:
• Coffee bar (31.5 sqm)
• Deli (48.3 sqm)
• Main entrance coffee shop (c. 20 sqm)
• Retail shop area (up to 1,290 sqm)
• Automated retailing (as an option)
This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards.
The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.
Timeline
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Tender Regions
CPV Codes
55300000 - Restaurant and food-serving services
42933000 - Vending machines
55520000 - Catering services
55900000 - Retail trade services
Keywords
kiosk vending
ticket machines
vending machines
eatery meal provision
store retail provision
cashless vending systems
automatic dispensers
offsite meal preparation
dine-in food offering
on-site sales operations
inventory sales support
event catering provision
catering staff service
point-of-sale service
shop service operations
retail outlet management
food service provision
flexible menu services
plated meal service
retail commerce services
group dining setup
food service logistics
customized meal delivery
casual dining arrangement
contracted catering operations
restaurant dining service
professional food service
table dining establishment
snack & beverage dispensers
restaurant catering service
food presentation solutions
restaurant hospitality operations
merchandise transaction facilitation
culinary service operations
customer retail interfaces
brick and mortar sales support
Tender Lot Details & Award Criteria
6 Tender Lots
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