Closed
To supply a Customer Experience Hub for our NCS programme
Descriptions
We have a potential opportunity for an organisation to provide a Customer Experience Hub for our national citizen service (NCS) youth programme. The Customer Experience Hub must manage the Service User conversion journey and deliver customer services; in-bound and out-bound channels including, but not limited to calls, email, SMS and live chat using the processes set out by the EFL Trust.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79512000 - Call centre
64214000 - Dedicated-business telephone network services
79342300 - Customer services
Workflows
Status :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
TenderBase ID :
Low Value :
High Value :
Region :
Attachments :
Buyer Information
Address :
Website :
Procurement Contact
Name :
Designation :
Phone :
Email :
Possible Competitors
1 Possible Competitors
