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Water Affordability Customer Research 2024
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Descriptions
There will be two elements to the customer research: -Quantitative research with a representative sample of household water customers to: understand the prevalence of difficulties in being able to afford to pay water bills and associated behaviours and consequences. explore levels of awareness of available support and willingness to seek such help. -Depth research to zoom in on the experiences of low income households, to provide richer insights on the challenges they face in paying their water bills and in managing their household budgets.
Timeline
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Tender Regions
CPV Codes
80511000 - Staff training services
65100000 - Water distribution and related services
Keywords
HR training
staff upskilling
internal workshops
workforce development
employee training
drinking water delivery
in-house training
pressure zone management
water main upkeep
water network monitoring
utility water operations
personnel education
municipal water supply
clean water provisioning
on-the-job training
organizational training
potable water network maintenance
hydrant operation service
pipeline water distribution
corporate skill development
Workflows
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Details
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Buyer Information
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