Consumer Council for Water tenders

CCW wishes to appoint a market research agency to provide qualitative research services across three segments: Third Party Intermediaries (TPIs)1 Retailers2 Business customers. The overarching objective is to understand how well TPIs are working in t ....

CCW wishes to appoint a market research agency to provide research services for a flexible call-off contract, for one year with the option of extending to a maximum of three further years.

This tender is for the establishment, management and operation of a multi-supplier Creative & Design Framework, structured into two distinct service lots. The Framework lots will provide CCW with a compliant, efficient, and flexible mechanism for ....

CCW wishes to appoint a market research agency to provide qualitative and potentially quantitative research services to: Understand experiences of the household customer journey to smart metering for different household segments Understand what an id ....

CCW is looking for a recruitment agency to become a strategic partner to get us the right talent and at the right time.

CCW wishes to appoint a market research agency to provide research services for a flexible call-off contract, for one year with the option of extending to a maximum of three further years.

CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 .   These panels ....

CCW intends to appoint a Supplier to establish, manage and operate 16 independent water company consumer panels across England and Wales. These panels will consist of household water/wastewater consumers. They will be used to provide regular feedback ....

Tender to obtain a dedicated external resource focused on answering all CCW incoming calls, providing first level advice and support for Water Consumers, reviewing and imputing data into CCW CRM system. Maintaining a quality, customer centric, servic ....

On 11 July 2024, the Secretary of State announced that 'consumers will gain new powers to hold water company bosses to account through powerful new customer panels. customers will have the power to summon board members and hold water executives ....