Closed
Outsourced Contact Centre Renewal
Descriptions
Tender to obtain a dedicated external resource focused on answering all CCW incoming calls, providing first level advice and support for Water Consumers, reviewing and imputing data into CCW CRM system. Maintaining a quality, customer centric, service to water customers as if it was provided in-house.
Timeline
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Tender Regions
CPV Codes
80511000 - Staff training services
65100000 - Water distribution and related services
Keywords
clean water provisioning
municipal water supply
potable water network maintenance
hydrant operation service
pressure zone management
pipeline water distribution
water network monitoring
water main upkeep
drinking water delivery
utility water operations
employee training
workforce development
HR training
on-the-job training
internal workshops
corporate skill development
staff upskilling
organizational training
personnel education
in-house training
Tender Lot Details
2 Tender Lots
Workflows
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Details
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Buyer Information
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Possible Competitors
1 Possible Competitors
