YWS Customer Relationship Management (Software Tool and Systems Integrator)
Tender
Published: 30th Nov 2021
Deadline: 4th Jan 2021
AI Tender Brief
Building maintenance and minor civil engineering works across the Lisburn and Castlereagh City Council area.
Description
Yorkshire Water (YW) are seeking a provider (either a customer experience systems implementer who resells CX software or a CX software provider with implementation experience) of a 'best of suite' CRM solution capable of managing all related customer ....see more
Procurement Timeline
Requirements
Key requirements
- Building maintenance services
- Minor civil engineering works
- Compliance with submission requirements
- Submission via the stated procurement process
Classification
72220000
Systems and technical consultancy services
72261000
Software support services
72263000
Software implementation services
72240000
Systems analysis and programming services
72266000
Software consultancy services
72211000
Programming services of systems and user software
72268000
Software supply services
72267000
Software maintenance and repair services
72250000
System and support services
72265000
Software configuration services
72000000
IT services: consulting, software development, Internet and support
72212445
Customer Relation Management software development services
Tender Lots
View the lot information for this tender, if available.
Tender Attachments
No tender documents are currently available.
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How to Participate
Submission method
eTenders NI Portal
Deadline
4th Jan 2021
Procedure
Negotiated procedure with prior call for competition
Enquiries
Via eTendersNI Portal
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