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The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education pr ....

Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple tran ....

The MCA has grown rapidly in scale and complexity in the last 7 years. Processes and tools that were adequate for managing a smaller organisation cannot be easily scaled up to manage the growing volume of activity and number of projects. There is cur ....

The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior to completi ....

This is an invitation to tender for the development and delivery of a Customer Services Employment Academy on behalf of Derry City and Strabane District Council’s Labour Market Partnership, hereby known as DSLMP. Through the 2024/25 Action Plan, DS ....

Ad hoc services for insight companies to manage the fast-paced pieces of work for Customer intelligence

Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise seeks feedba ....

The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on. We are looking to appoint a research company to conduct a surv ....