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Customer Insight Tool

Descriptions

Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple transactions. Customer interactions are categorised into workflows, more details on the workflow can be found in the 'Expression of Interest (EOI) Questionnaire' At this stage, THA are keen to understand the current and upcoming solutions available in the market, as well as getting to know the supplier services, capabilities and experience in public sector tendering processes. To help inform THA, there is an EOI Questionnaire available for completion and return to THA by 16th May 2025. Suppliers wishing to view and complete the questionnaires should email 'thg.procurement@togetherhousing.co.uk' expressing their interest in this market engagement exercise. Please review the relevant questionnaires for more information

Timeline

Published Date :

14th Apr 2025 4 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors