Open Closing in a 28 days

Provision of Customer InsightFeedback Tool

Descriptions

Together Housing is seeking a product and service solution to measure customer satisfaction on a transactional basis. The customer insight/feedback tool is to be used by multiple workstreams to gather customer feedback after a particular contact or ....see more

Timeline

Pretender :

Published Date :

14th Apr 2025 in a 10 days

Published Date :

26th Feb 2026 Yesterday

Deadline :

27th Mar 2026 in a 28 days

Contract Start :

31st Aug 2026

Contract End :

31st Aug 2028

Keywords

opinion polling

survey execution

CSAT surveys

post service evaluation

consumer survey analysis

satisfaction assessment

satisfaction metrics

customer survey services

client questionnaires

feedback collection

satisfaction index

customer insight gathering

customer experience feedback

satisfaction survey design

Market and economic research

customer satisfaction survey

satisfaction benchmarking

client satisfaction measurement

customer feedback surveys

consumer satisfaction polling

Tender Lot Details & Award Criteria

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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