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Awarded

NHS 24 Contact Centre Customer Relationship Management System

Buyer : NHS 24

location icon Scotland
tag icon N/A
No of lots : 1
Tender Id : 1511240057
Published : 15th Nov 2024

Descriptions

The NHS 24 Digital Transformation Programme requires replacement of several of the information technology solutions used to deliver services to patients in Scotland. This award is to appoint a service integrator and software solutions to provide an i ....

Closed

NHS 24 Contact Centre Customer Relationship Management System

Buyer : NHS 24

location icon Scotland
tag icon N/A
No of lots : N/A
Tender Id : 0812230010
Type of Contract : Contract
Published : 8th Dec 2023
Deadline : 17th Jan 2024

Descriptions

NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM) and Contact Centre. NHS 24 wishes to award a contract with a suitably qual ....

Closed

NHS 24 - Strategic Partner supporting the Digital Transformation Strategy and In ....

Buyer : NHS 24

location icon Scotland
tag icon N/A
No of lots : N/A
Tender Id : 2103230374
Type of Contract : Contract
Published : 21st Mar 2023
Deadline : 17th Apr 2023

Descriptions

Objectives: It is NHS 24’s objective to replace the existing CRM and telephony system with a new, reliable and flexible infrastructure platform which can act as an enabler to deliver NHS 24’s strategic ambitions. The commercial discussions around ....

Closed

Smartcare NHS 24 SCTT.

Buyer : NICE

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 0904140051
Type of Contract : Contract
Published : 9th Apr 2014
Deadline : 6th May 2014

Descriptions

NHS 24 wish to identify partners who will work with them in a collaborative manner to developLot 1. Digital diary/calendar - to support more effective care planning and coordination for the person and their career.To support the person with the co-or ....

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