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Call-off from CCS Framework Agreement G-Cloud 12 (RM1557.12) Cloud service for the provision of a customer services bot which uses AI technology to automate the identification and processing of inbound emails, ingests collected information into a CRM ....

This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available. This notice replaces previous published awarded contract notice: https://www.contractsfinder.s ....

Award notice

The Growth Company are looking to improve the delivery of our customer experience, aligning our service offer to today's tech-savvy customers. The Growth Company requires a system that will support numerous interactions across multiple touch points w ....

Leicester City Council ("the Council") are commencing a formal process to obtain market intelligence on offerings in the market on both commercial off the shelf solutions as well as any build offerings in open source platforms, eg MS Power ....

The Services comprise of a SaaS solution that provides a unified dashboard and inbox for omni-channel communications with members of the public in Ireland. This solution would enable customers of MABS to chat with a member of MABS staff through Whats ....

The Services comprise of a SaaS solution that provides a unified dashboard and inbox for omni-channel communications with members of the public in Ireland. This solution would enable customers of MABS to chat with a member of MABS staff through Whats ....

The Growth Company are looking to improve the delivery of our customer experience, aligning our service offer to today's tech-savvy customers. The Growth Company requires a system that will support numerous interactions across multiple touch points w ....