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Contact Centre Services for DBS

Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future ....

Call Centre Contact System

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to under ....

FOR INFORMATION ONLY - NO ACTION REQUIRED HMRC has been conducting early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. Key Information The CCaaS ....

Supply and delivery of Rotating Biological Contactors (RBCs), Installation and commissioning and maintenance services (if required) and supply of spare parts.

NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both inbound and ....

The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a ....

Doris Robinson Court site, is an affordable residential scheme for over 55's for independent living. It is located in Meir with a council owned bungalow complex in the immediate vicinity, in line with proposed designs. Apartments are designed to acce ....

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter and emerging services on offer that complement a V ....