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Contact Centre Transformation - Preliminary Market Engagement

Buyer : Trivallis

location icon Wales+ 12 more
No of lots : 1
Tender Id : 512250177
Type of Contract : PIN
Published : 5th Dec 2025
Deadline : 7th Jan 2026
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Descriptions
Trivallis are a community mutual housing association, which is owned by our tenants, routed in our local communities and working through collaboration and partnership. We provide homes to 25,000 people across South Wales.   Our primary role is p ....
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AI Telephony Contact Centre Solution

Buyer : Nuneaton and Bedworth Borough Council

location icon North East+ 8 more
No of lots : 1
Tender Id : 512250527
Type of Contract : PIN
Published : 5th Dec 2025
Deadline : 19th Jan 2026
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Descriptions
NBBC is currently exploring the potential implementation of an AI-driven telephony contact centre solution to more effectively manage the volume of incoming calls to our resident-facing contact centres. The aim is to enhance the customer service expe ....
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Published : 25th Nov 2025
Deadline : 19th Dec 2025
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Foreign, Commonwealth and Development Office (FCDO) are planning to procure a Technical Assistance contract for Nairobi Railway City Technical Assistance Project (NRC TA) in Kenya.   The contract will require the supplier to provide expertise to ....
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Pipeline notice for Blackshots Demolition and Redevelopment

Buyer : Thurrock Council

location icon East of England
No of lots : 1
Tender Id : 1211250193
Type of Contract : PIN
Published : 12th Nov 2025
Deadline : 12th Nov 2026
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Descriptions
This is a Pipeline Notice. This notice does not constitute a call for pre-market engagement or competition, it is to inform the market of a future potential opportunity. Please do not respond to this notice. The details included in this notice remain ....
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Published : 10th Nov 2025
Deadline : 31st Dec 2025
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Denbighshire County Council (The Authority) are looking to engage with the market in relation to a cost effective, flexible, high quality and value for money hybrid mail and digital communication service. This is primarily for the Revenues and Benefi ....
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Published : 4th Nov 2025
Deadline : 4th Nov 2026
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This prior information notice is published to create a prior-publication reference for a forthcoming Provider Selection Regime (PSR) Direct Award Process C intent-to-award notice for the Pan-London Domiciliary Care AQP. It is not a call for competiti ....
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Published : 12th Aug 2025
Deadline : 13th Feb 2029
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Crown Commercial Service (CCS) set up a dynamic purchasing system for a period of 60 months and has invited bidders to request to participate for the Cyber Security Services 3 DPS. This DPS provides central government departments and the wider public ....
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DD ITSM TSP UK1 - Pipeline Notice

Buyer : Ministry of Defence

location icon North West+ 12 more
No of lots : 1
Tender Id : 1706250514
Type of Contract : PIN
Published : 17th Jun 2025
Deadline : 17th Jun 2026
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Descriptions
The current DD ITSM TSP contract provides tooling services/SIAM to all parts of the UK Defence community within the Official and Secret domains expires in May 2028. The Authority is looking to procure a new DD ITSM TSP capability to provide continuit ....
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Published : 9th Jun 2025
Deadline : 9th Jun 2026
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Pipeline Notice - Microsoft Azure for the London Boroughs of Brent, Lewisham and Southwark This notice is not a live tender opportunity. It is being published for transparency and planning purposes only. No procurement process has commenced at this s ....
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Pipeline Notice - Provision of Printing Services - Shared Technology Services

Buyer : London Borough of Brent

location icon North West+ 12 more
No of lots : 1
Tender Id : 0906250363
Type of Contract : PIN
Published : 9th Jun 2025
Deadline : 9th Jun 2026
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Pipeline Notice - Provision of Printing Services - Shared Technology Services This notice is not a live tender opportunity. It is being published for transparency and planning purposes only. No procurement process has commenced at this stage. Any fut ....

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