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The framework provides access to Managed Service Providers (MSPs) for the sourcing, administration and management of customers' training requirements.

The framework also provides Learning Management Sys ....

Sitting under the Council for Reserve Forces and Cadets Associations (CRFCA), Defence Relationship Management ("DRM") is an arm's length body of the Ministry of Defence (MoD) and it is the primary point of access linking employe ....

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

HMRC is commencing work on the Enterprise Customer Relationship Management (E-CRM) Programme, that is aiming to transform the way HMRC works with its customers. The programme is critical to supporting the government's critical aims for HMRC to mod ....

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additi ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

South Norfolk Council and Broadland District Council are offering this opportunity to participate in a competitive procedure with negotiation for a cloud-based customer experience platform. Both councils’ delivery plans outline a strategic objectiv ....

UHB is seeking to implement a scalable product management tool to support end-to-end product lifecycle management. It will improve visibility and transparency of product roadmaps and priorities, enable better collaboration between cross-functional te ....