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22/004 - 22/004 - Enterprise Application Management Framework
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Descriptions
Gas Networks Ireland (GNI) intends to procure IT Applications Maintenance, Support and Development Services for its enterprise applications. GNI has a broad estate of applications, which are critical to the day-to-day operation of our business. GNI require a service provider to support, maintain and deliver change to our application estate and such services will be aligned IT industry best practice with a strong quality assurance focus. GNI is looking for a service provider that can cover all aspects of maintenance, support and change delivery across all of the following application areas: •Asset Management, Work Management & Field Force Management Applications and specifically IBM Maximo •Geographical Information System (GIS) Applications and specifically GE Smallworld and Esri ArcGIS •Customer Relationship Management (CRM) Applications and specifically Microsoft Dynamics •Financial Management Applications and specifically Oracle eBusiness Suite and Oracle Hyperion •Human Resource (HR) Management Applications and specifically Oracle HCM •Service Management Applications and specifically ServiceNow •Enterprise Content Management (ECM) Applications and specifically Microsoft SharePoint Online •Middleware Integration Applications and specifically Oracle SOA and Oracle Integration Cloud (OIC) •Business Intelligence (BI), Analytics & Reporting and specifically SAP Business Objects, SAP Analytics and Microsoft Power BI Please note that the composition of GNI’s application estate will likely be subject to change during the lifetime of the service and the service will evolve to meet these changing business needs in accordance with the specific agreed terms of the service. GNI will build a strong working relationship with the successful service provider, who will work in collaboration with our in-house IT teams.
Timeline
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Tender Regions
CPV Codes
72262000 - Software development services
72261000 - Software support services
72212700 - Software development services utilities
72212771 - General utility software development services
72910000 - Computer back-up services
72253200 - Systems support services
72810000 - Computer audit services
72212220 - Internet and intranet software development services
72212517 - IT software development services
72212000 - Programming services of application software
Keywords
codebase design
secure storage
data recovery
SLA management
API integration
cloud backup
retention scheduling
task automation tools
platform support coding
platform module coding
internal web services
authentication gateways
integration adapters
system cleanup tools
user inquiry handling
software troubleshooting
IT inventory audit
platform support modules
system tool programming
remote data replication
UI customization tools
portal development
shortcut generators
full-stack programming
versioning systems
web portal frameworks
process monitoring apps
desktop app development
infrastructure audit
server-side logic design
forensic IT analysis
system integrity review
automated backups
mobile app programming
intranet CMS integration
server uptime monitoring
compliance assessment
IT toolchain development
incremental backup
task automation scripts
OS assistance services
license verification
agile development cycles
API gateway creation
generic software tools
full system image
technology process check
utility software coding
data governance audit
audit trail validation
web application coding
admin script modules
bug ticket processing
form-based application design
disaster recovery support
system architecture modules
version-controlled coding workflows
maintenance utility development
frontend interface programming
license management support
software uninstaller scripts
version patching services
infrastructure troubleshooting
long-term software upkeep
enterprise IT module programming
clipboard manager modules
notification handling logic
backend scalability support
remote diagnostics services
feature request coordination
application software development
application logic creation
background service management
startup optimization utilities
backend service development
software maintenance workflows
collaborative platform programming
configuration compliance review
patch application support
microservices implementation
backend system structuring
registry management utilities
Tender Lot Details & Award Criteria
1 Tender Lots
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