AI Overlay for the Existing Avaya Elite Telephony Platform
Tender
Published: 29th Sep 2026
Deadline: 30th Oct 2026
AI Tender Brief
Building maintenance and minor civil engineering works across the Lisburn and Castlereagh City Council area.
Description
The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that s ....see more
Engagement
The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or f ....see more
Procurement Timeline
Requirements
Key requirements
- Building maintenance services
- Minor civil engineering works
- Compliance with submission requirements
- Submission via the stated procurement process
Classification
48000000
Software package and information systems
72000000
IT services: consulting, software development, Internet and support
Tender Lots
View the lot information for this tender, if available.
Tender Attachments
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How to Participate
Submission method
eTenders NI Portal
Deadline
30th Oct 2026
Procedure
N/A
Enquiries
Via eTendersNI Portal
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