Awarded

Award of technical support for the ETF Learners website

Descriptions

A contract has been awarded by the Education and Training Foundation (ETF) to enable Tintisha Technologies to provide technical support, administrator support and end-user support for the ETF Learners website.

Timeline

Published Date :

18th Oct 2024 1 year ago

Deadline :

1st Jan 2024 2 years ago

Contract Start :

1st Apr 2024

Contract End :

31st Mar 2025

Keywords

IT consulting

system support

web services

network support

cloud services

IT outsourcing

tech assistance packages

help desk support

24/7 user assistance

software development

cybersecurity support

platform support modules

application maintenance

full-cycle IT support

service request handling

managed systems support

technical user guidance

server uptime monitoring

help desk services

digital transformation

technical support

infrastructure support

OS assistance services

multi-tier helpdesk

system integration

user support ticketing

software customization

incident logging system

remote IT support

IT support framework

user support coverage

technical troubleshooting interface

IT infrastructure management

infrastructure maintenance

end-to-end system services

support team coordination

infrastructure troubleshooting

technical support services

remote diagnostics services

issue resolution workflow

operational troubleshooting

software maintenance workflows

integrated system operations

reactive and proactive IT services

patch application support

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk