Awarded

Award of technical support for the ETF Learners website

Descriptions

A contract has been awarded by the Education and Training Foundation (ETF) to enable Tintisha Technologies to provide technical support, administrator support and end-user support for the ETF Learners website.

Timeline

Published Date :

18th Oct 2024 10 months ago

Deadline :

1st Jan 2024 1 year ago

Tender Awarded :

1 Supplier

Awarded date :

1st Apr 2024

Contract Start :

1st Apr 2024

Contract End :

31st Mar 2025

Tender Regions

London

South West

South East

East of England

West Midlands

East Midlands

Yorkshire and The Humber

North East

North West

CPV Codes

72253000 - Help-desk and support services

72000000 - IT services: consulting, software development, Internet and support

72253200 - Systems support services

72250000 - System and support services

71356300 - Technical support services

Keywords

technical support services

help desk support

infrastructure support

system support

operational troubleshooting

technical user guidance

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

end-to-end system services

IT support framework

infrastructure maintenance

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

platform support modules

OS assistance services

infrastructure troubleshooting

server uptime monitoring

patch application support

remote diagnostics services

software maintenance workflows

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors