Brent Healthwatch Service (ASC — 2021 — 004)

Descriptions

Brent Council has an exciting opportunity as they seek to recommission their local Healthwatch provision, a statutory duty under the Health and Social Care Act 2012. The aim of local Healthwatch is to act as the consumer voice for health and social care. It aims to benefit patients, users of services, carers and the public through promoting and supporting the involvement of people in the commissioning and provision of services, helping services to be more responsive to people’s needs and improving outcomes. Healthwatch Brent will be effective and independent and is expected to coordinate and build upon on all of the existing mechanisms for engaging users of health and social care services. It will also be expected to establish relationships that engage communities, patient, service user, carer groups and bring a strong voice to the Health and Wellbeing Board. The total budget for the whole contract period of 5 year will be up to GBP 628 761. The duration of the contracts will be for an initial period of 3 years, with an option to extend for 2 years on a 1 + 1 basis. The estimated commencement of the services will be 1 April 2021 The provider we are looking for must therefore be able to demonstrate that they have a track record of delivering services of a similar nature and can evidence that they are able to achieve the best possible outcomes for service users.