Closed
Call Alarm Upgrades (Analogue to Digital): Sheltered Schemes
Descriptions
Red Kite Community Housing is preparing to upgrade the analogue-based emergency community call alarm systems across up to 29 sheltered housing schemes. This project forms part of a critical digital transformation programme in response to the UK-wide switchover from analogue to digital networks by January 2027 and addresses the growing challenges of maintaining outdated infrastructure.
The current systems-comprising call points, lift alarms, fire panels, and door entry systems located in communal areas-are connected to an Alarm Receiving Centre (ARC) via analogue phone lines. These systems are essential for resident safety and must be digitally enabled to ensure compliance and continuity.
We are seeking to engage with the market to explore solutions that:
• are fully compatible with UK digital telecare standards (e.g. BS 8521-2:2020);
• are ARC-compatible (Appello ARC or similar);
• offer phased and cost-effective upgrade paths;
• allow reuse of existing infrastructure where possible;
• support future-proofing through open protocols and scalable technology; and
• include clear provisions for maintenance and long-term support.
There are a total of around 388 communal alarm connections across the 29 schemes. No dispersed alarm units are in use.
Indicative Timeline:
• Q2 2025/26: Soft Market Testing
• Q3 2025/26: Tender Launch
• Q4 2025/26: Supplier Selection and Phased Implementation
• December 2026: Contract Completion Target
Engagement
Suppliers who wish to participate in this market engagement are invited to respond with outline proposals, capability statements, and suggested approaches that meet the broad requirements outlined the document attached to this Preliminary Market Engagement Notice. This soft market testing is intended to inform Red Kite’s procurement strategy and will NOT form part of any formal tender evaluation. Please complete (& return) the attached form in the format provided.
Timeline
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Tender Regions
CPV Codes
45312000 - Alarm system and antenna installation work
45310000 - Electrical installation work
35121700 - Alarm systems
Keywords
alarm systems
emergency alarms
building wiring
security alarm
fire alarm
audio alarms
access alarms
cable routing
antenna setup
CCTV setup
motion alarms
burglar alarm systems
receiver mounting
circuit installation
internal power grid
aerial installation
fire alarm fitting
security system works
lighting and power setup
electrical installation
emergency alarm system
electrical infrastructure
electrical connection works
security notification systems
electrical network installation
alarm system installation
electrical systems fitting
intrusion detection install
burglar alarm installation
intrusion detection system
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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