Awarded

Case Management System and Online Customer Web Portal

Descriptions

In summary, the Services comprises: Procurement and implementation of a Complaints Management System (CMS) that includes a user-friendly front-end web portal for both customers (individuals and business entities alike), along with a robust back-end w ....see more

Timeline

Published Date :

15th Jan 2026 3 months ago

Deadline :

N/A

Contract Start :

15th Dec 2025

Contract End :

N/A

Keywords

IT consulting

web services

network support

cloud services

IT outsourcing

software development

cybersecurity support

application maintenance

help desk services

digital transformation

technical support

system integration

software customization

IT infrastructure management

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

open

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk