Awarded

Case Management System and Online Customer Web Portal

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Descriptions

In summary, the Services comprises: Procurement and implementation of a Complaints Management System (CMS) that includes a user-friendly front-end web portal for both customers (individuals and business entities alike), along with a robust back-end w ....see more

Timeline

Published Date :

15th Jan 2026 5 months ago

Deadline :

8th Jun 2026 in 25 days

Contract Start :

15th Dec 2025

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Wales Scotland Northern Ireland Isle of Man Channel Islands London

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

The Pensions Authority

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk