Awarded

Case Management System and Online Customer Web Portal

Descriptions

In summary, the Services comprises: Procurement and implementation of a Complaints Management System (CMS) that includes a user-friendly front-end web portal for both customers (individuals and business entities alike), along with a robust back-end w ....see more

Timeline

Published Date :

15th Jan 2026 in 6 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

15th Dec 2025

Contract End :

N/A

Tender Regions

Ireland

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

The Pensions Authority

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk