Awarded

Consumer Advise and Information Phoneline

Descriptions

To deliver the next phase of the Consumer Advice and Information (CAI) Phoneline service from March 2026.

The service will provide impartial, expert energy advice and assisted digital support to consumers in England regarding clean heat and energy efficiency home improvements, helping consumers to understand and access government schemes, retrofit options, and energy-saving measures

Timeline

Published Date :

19th Jan 2026 9 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

message delivery network

letter and data dispatch

communications delivery

telecom mail linkage

correspondence and data routing

postal-telecom network services

postal communication services

postal-telephony integration

mail and telecom infrastructure

mail and telecom provision

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk