Open Closing in a 28 days

Contact Centre 2026

Descriptions

Cloud-based contact centre

Timeline

Published Date :

26th Jan 2026 3 days ago

Deadline :

26th Feb 2026 in a 28 days

Contract Start :

24th May 2026

Contract End :

24th May 2029

Tender Regions

CPV Codes

79512000 - Call centre

32543000 - Telephone switchboards

32551200 - Telephone exchanges

Keywords

switch exchanges

CRM calls

operator boards

PBX exchanges

inbound/outbound calls

manual switchboards

telephone switchboards

multi-channel support

helpdesk call centre

telecom exchange systems

call handling services

call queue management

telemarketing operations

call centre services

telephone exchanges

telephone exchange boards

customer contact management

contact centre operations

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk