Awarded

Contact Centre Solution System

Descriptions

Contract for the provision of an omnichannel to support the Councils Contact Centres. Awarded under G-Cloud 14 (RM1557.14)

Timeline

Published Date :

6th Aug 2026 in 2 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

1st Jun 2026

Contract End :

31st May 2029

Tender Regions

South East

CPV Codes

48510000 - Communication software package

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Basingstoke and Deane Borough Council

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk