Awarded

Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

Descriptions

Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.

Timeline

Published Date :

9th Nov 2021 3 years ago

Deadline :

30th Jul 2021 4 years ago

Tender Awarded :

1 Supplier

Awarded date :

25th Aug 2021

Contract Start :

5th Sep 2021

Contract End :

30th Nov 2021

Tender Regions

Keywords

technical testing

analytical services

materials analysis

consultancy testing

laboratory testing

instrument calibration

environmental analysis

composition testing

purity testing

measurement consultancy

testing protocol development

compliance analysis

technical advisory

project governance design

PMO setup

stakeholder management planning

schedule optimization

risk management consulting

resource allocation planning

budget planning

critical path analysis

project health assessment

performance monitoring

R&D services

innovation consultancy

feasibility studies

technology development

scientific advisory

experimental design

product innovation

applied research

industrial consultancy

development support

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

Open

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors