Awarded
Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
Descriptions
Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.
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Keywords
technical testing
analytical services
materials analysis
consultancy testing
laboratory testing
instrument calibration
environmental analysis
composition testing
purity testing
measurement consultancy
testing protocol development
compliance analysis
technical advisory
project governance design
PMO setup
stakeholder management planning
schedule optimization
risk management consulting
resource allocation planning
budget planning
critical path analysis
project health assessment
performance monitoring
R&D services
innovation consultancy
feasibility studies
technology development
scientific advisory
experimental design
product innovation
applied research
industrial consultancy
development support
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors