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Core Applications and Management Service (CAMS)
Descriptions
The Ministry of Defence Police (MDP) is seeking to procure a replacement suite of operational Control Room and, Crime and Intelligence reporting applications to be hosted within the MOD Cloud hosting environment. The requirement includes integration into the Ministry of Defence Service Management Framework (SMF) to deliver operational service management for the operational control room and, crime and intelligence reporting applications.
Engagement
An Industry Engagement Day for the Core Applications and Management Service (CAMS) RFI was held on 28 January 2026 via Microsoft Teams. The purpose of the event was to provide an overview of the requirement and give potential suppliers an opportunity to ask questions. For transparency and to support all suppliers in preparing their responses, the presentation slides, event transcript, and Q&A from the session are now available at the following link: https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=60690 Defence Digital has also published the recording of the Industry Day. The session provides valuable insight into the programme’s objectives, timelines, and approach, helping to break down barriers to entry and ensure all interested suppliers—large or small—have equal access to the information shared on the day. By making this recording openly available, we’re committed to enabling a broader and more diverse market to contribute to shaping CAMS and to ensuring an inclusive and fair procurement process. The Industry Day recording can be found here: https://youtu.be/OQqN3QlPXFw As requested during the event, we have also created a Supplier Register, which enables suppliers to view the contact details of those who attended and may support collaboration / partnerships for this RFI; this can be accessed via the following link: https://forms.office.com/e/UDBxdyQKJN
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
72223000 - Information technology requirements review services
72263000 - Software implementation services
72253200 - Systems support services
35711000 - Command, Control, Communication systems
72265000 - Software configuration services
72268000 - Software supply services
Keywords
software sales
C3 systems
rollout planning
SLA management
gap analysis
tactical C3
user inquiry handling
software troubleshooting
defense communications
platform support modules
IT application supply
mission-critical systems
feature enablement setup
initial system setup
deployment scripting
use case modeling
server uptime monitoring
software distribution
feasibility validation
OS assistance services
communications platforms
licensed software supply
off-the-shelf software
secure command networks
parameterization logic
requirement traceability
user access setup
custom module activation
software licensing
requirement validation
requirements elicitation
bug ticket processing
functional specification drafting
electronic command networks
packaged software delivery
post-install configuration
system requirement sign-off
environment variable tuning
license management support
battlefield control systems
version patching services
change management assistance
real-time control systems
infrastructure troubleshooting
command control communication systems
commercial software solutions
long-term software upkeep
license activation configuration
enterprise software provision
requirement prioritization
remote diagnostics services
integration with existing systems
feature enablement scripting
feature request coordination
stakeholder requirement workshops
implementation success tracking
digital software products
software maintenance workflows
patch application support
Tender Lot Details & Award Criteria
1 Tender Lots
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