Awarded

Covid 19 Business Support Centre

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Descriptions

Support services required to field, manage and provide detailed information to individuals and businesses from Tees Valley in the wake of the Covid-19 Pandemic. Considering a large increase of government information, guidelines and funding support to relay; expert logistical and personnel support was required to fulfil the demand of the region's businesses.

Timeline

Published Date :

17th Nov 2020 4 years ago

Deadline :

20th Mar 2020 5 years ago

Tender Awarded :

1 Supplier

Awarded date :

20th Mar 2020

Contract Start :

1st Apr 2020

Contract End :

31st Dec 2020

Tender Regions

North East

CPV Codes

79512000 - Call centre

Keywords

call centre services

contact centre operations

inbound/outbound calls

customer contact management

call handling services

multi-channel support

telemarketing operations

helpdesk call centre

call queue management

CRM calls

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Tees Vally Combined Authority

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors