Customer Engagement and Relationship Management
Tender
Published: 22nd Oct 2026
Deadline: 17th Nov 2026
AI Tender Brief
Building maintenance and minor civil engineering works across the Lisburn and Castlereagh City Council area.
Description
DFT Operator Limited (DFTO) is undertaking preliminary market engagement to help inform the procurement strategy, contract scope and specification for a Customer Engagement and Relationship Management (CERM) Solution that will provide the shared capa ....see more
Engagement
To facilitate market engagement, DFTO will hold a webinar for interested suppliers on 04/11/2026 at 11:00 GMT setting out the requirement and approach to procurement. Please register your interest to attend by completing the form located at https://f ....see more
Procurement Timeline
Requirements
Key requirements
- Building maintenance services
- Minor civil engineering works
- Compliance with submission requirements
- Submission via the stated procurement process
Classification
48310000
Document creation software package
48480000
Sales, marketing and Business intelligence software package
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Database and operating software package
48700000
Software package utilities
72227000
Software integration consultancy services
72250000
System and support services
72260000
Software-related services
Tender Lots
View the lot information for this tender, if available.
Tender Attachments
No tender documents are currently available.
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How to Participate
Submission method
eTenders NI Portal
Deadline
17th Nov 2026
Procedure
N/A
Enquiries
Via eTendersNI Portal
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