Awarded

Customer Portal

Descriptions

Provision of a cloud based resident self-service portal. The service enables residents to manage tenancy information, report and diagnose repairs, book and amend appointments, receive notifications and access related digital services.see more

Timeline

Published Date :

26th Feb 2026 22 days ago

Deadline :

11th Dec 2025 3 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT systems

IT operations management

system provisioning

help desk support

system monitoring

IT lifecycle support

IT backup services

digital solutions

enterprise software

application software

network administration

server management

packaged applications

service desk operations

infrastructure maintenance

software package and information systems

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk