Closed

Customer Relationship Management (CRM) System

Descriptions

Torbay Council is intending to undertake a procurement for a long-term agreement to supply, implement and maintain a customer relationship management (CRM) system. The high level system requirements are set out in the expression of interest documents which can be obtained from https://www.supplyingthesouthwest.org.uk/

Timeline

Published Date :

28th Aug 2020 5 years ago

Deadline :

24th Aug 2021 4 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

CRM platform

lead nurturing tool

personalization engine

client interaction log

sales pipeline software

CRM API integration

lead-to-cash integration

customer dashboard UI

feedback loop modules

sales pipeline tracker

CRM platform development

customer interaction module

contact analytics dashboards

customer support ticketing

customer feedback analyzer

opportunity management system

marketing automation suite

campaign management features

contact segmentation tool

customer profiling engine

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Workflows

Status :

Closed

Procedure :

Not applicable

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk