Awarded

Customer Relationship Management System (Renewal)

Descriptions

West Lothian Council has awarded a contract to Verint Systems UK Limited for the continued provision of its cloud-based Customer Relationship Management (CRM) platform, including software licensing, support, maintenance, upgrades and development serv ....see more

Timeline

Published Date :

30th Sep 2026 in 5 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Scotland

CPV Codes

48445000 - Customer Relation Management software package

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

West Lothian Council

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk