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DECC - TCAS - Telephone Call Answering
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Descriptions
The Department requires a telephone call-answering service that will handle all calls to the Department’s main telephone number from members of the public.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79510000 - Telephone-answering services
64214200 - Telephone switchboard services
Keywords
phone support
call answering
message taking
inbound call routing
switchboard services
call center interface
receptionist answering
live operator system
internal call routing
incoming call handling
call routing control
call center answering
call screening services
hotline management
PBX console service
operator panel management
telephone-answering services
telephone exchange handling
telecom switchboard platform
business switchboard operation
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
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Details
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