Open Closing in 21 days

DFE - Invest Northern Ireland - Customer Relationship Management

Descriptions

Invest Northern Ireland is currently preparing to initiate a procurement process to establish a contract with a Supplier for a CRM system. The potential scale and scope of this service is such that it offers a significant opportunity to bidders. This ....see more

Engagement

If you wish to participate in the Contracting Authority’s Preliminary Market Engagement for this requirement, a questionnaire for completion is available via eTendersNI under ID 6241865. The questionnaire must be completed and submitted via eTender ....see more

Timeline

Published Date :

13th Apr 2026 Yesterday

Deadline :

5th May 2026 in 21 days

Contract Start :

1st Feb 2027

Contract End :

31st Mar 2036

Keywords

IT consulting

web services

network support

cloud services

systems analysis

coding services

IT systems

IT outsourcing

software integration

tech assistance packages

software development

cybersecurity support

solution architecture

enterprise data bus

client-server middleware

application maintenance

software configuration

full-cycle IT support

content indexing engine

requirements analysis

managed systems support

data processing platform

server lifecycle manager

digital solutions

help desk services

software programming

enterprise software

digital transformation

software consultancy

technical support

application software

application engineering

reporting framework

system integration

software customization

system deployment suite

IT support framework

packaged applications

user support coverage

BI interface module

ERP implementation

server provisioning engine

third party software adaptation

IT infrastructure management

inter-system integration tool

data center orchestration tool

product integration services

high-availability system platform

packaged software customization

service monitoring dashboard

specialised enterprise software

infrastructure maintenance

end-to-end system services

software patch integration

enterprise information platform

server virtualization manager

vertical market application

tailored industry IT solution

custom software development

information workflow system

industry-specific software

server infrastructure management

software package and information systems

automated decision system

knowledge management interface

transaction processing engine

integrated system operations

reactive and proactive IT services

Tender Lot Details & Award Criteria

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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Possible bidding competitors