Open Closing in a 2 months
Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ
Descriptions
This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transformation. The ongoing development of AI and cloud-based solutions will likely further enhance the capabilities and adoption of these services within the NHS. There will be continuous need for the service as Contracting Authorities are aligning with the NHSE initiative to push for digital tools, including transcription services, to help manage the high volume of documentation efficiently. The market is dynamic and there will be need for Contracting Authorities and service providers to align with the changing regulations. For the past 4 (four) years 14 Trusts procured the services captured under the proposed FWA amounted to £9,575,319.00. £2,235,563.00 from 8 Trusts went through the FWA which is 23% of the total spend. There is a big opportunity to channel this entire spend through NHSCS FWA which secures compliance as well as value for money solutions. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations.
Amendments on a few sections
Timeline
Published Date :
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Tender Regions
CPV Codes
32332100 - Dictating machines
48314000 - Voice recognition software package
32342450 - Voice recorders
72000000 - IT services: consulting, software development, Internet and support
72300000 - Data services
79551000 - Typing services
48900000 - Miscellaneous software package and computer systems
72212314 - Voice recognition software development services
48311000 - Document management software package
32344110 - Voice-logging system
48517000 - IT software package
Keywords
dictating machines
dictaphones
voice recorders
speech recorders
dictation devices
dictation recorders
digital voice recorders
handheld voice recorders
audio note recorders
voice logging systems
call recording systems
radio traffic loggers
telephony recording devices
audio logging equipment
electronic filing system
document archiving software
records management suite
digital document repository
metadata-driven DMS
version control software
compliance document storage
workflow-enabled DMS
enterprise document platform
secure document library
speech-to-text software
voice command engine
dictation transcription tool
ASR software
speaker-independent voice system
hands-free voice interface
call center voice analytics
multilingual speech recognizer
real-time dictation software
conversational AI module
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
voice recognition
speech-to-text modules
acoustic model tuning
voice command integration
speaker identification
noise-cancellation interface
real-time transcription APIs
language model adaptation
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
typing services
data entry typing
text transcription
transcription services
manual typing operations
document typing
keyboard data entry
shorthand transcription
typewritten document production
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
