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DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support
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Descriptions
NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for ....See More
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72500000 - Computer-related services
72250000 - System and support services
Keywords
IT consulting
web services
network support
cloud services
IT asset support
IT outsourcing
tech assistance packages
24/7 user assistance
software development
cybersecurity support
application maintenance
workstation management
full-cycle IT support
service request handling
endpoint management
managed systems support
help desk services
digital transformation
technical support
multi-tier helpdesk
system integration
user support ticketing
software customization
incident logging system
remote IT support
IT support framework
user support coverage
technical troubleshooting interface
IT infrastructure management
system lifecycle administration
infrastructure maintenance
computer utility coordination
general computing assistance
end-to-end system services
support team coordination
on-premise system support
issue resolution workflow
digital service provisioning
integrated system operations
reactive and proactive IT services
integrated tech solutions
technology operations assistance
Tender Lot Details & Award Criteria
1 Tender Lots
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