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Employee Assistance Programme
Descriptions
The University of Kent is seeking a supplier to provide an Employee Assistance Programme (EAP) to staff. The successful bidder will be required to provide a comprehensive and effective full service model EAP in line with the accepted industry standard and the points listed within the accompanying tender documentation.
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
Keywords
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
