Open Closing in a 9 days

GOV Voice

Descriptions

DSIT is exploring how the latest AI Voice technology could significantly improve citizen’s experience of government call centres by introducing citizen-facing generative AI solutions, and is seeking suppliers who may form part of the solution. ....see more

Engagement

Organisations interest in participating in this pre-market engagement must contact commissioning-digital@dsit.gov.uk to access the pre-market engagement document. Organisation participating will be required to submit a response to the Departments Qu ....see more

Timeline

Published Date :

16th Feb 2026 5 days ago

Deadline :

2nd Mar 2026 in a 9 days

Contract Start :

25th Jun 2026

Contract End :

29th Jun 2026

Keywords

text/voice/chat platform

IT operations management

system provisioning

help desk support

system monitoring

IT lifecycle support

presence status manager

IT backup services

real-time alert system

internal messaging hub

instant messaging client

network administration

server management

service desk operations

notification dispatcher

message encryption client

communication history tool

infrastructure maintenance

unified communications tool

threaded conversation interface

Tender Lot Details & Award Criteria

1 Tender Lots

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible bidding competitors

Possible bidding competitors