Closed

250619ICT - ICT Services

Descriptions

Provision of Managed ICT Services, Outsourced Helpdesk & Onsite Resource (2 days per week)

Timeline

Published Date :

25th Jun 2019 6 years ago

Deadline :

24th Jul 2019 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

IT operations management

network administration

system provisioning

infrastructure maintenance

helpdesk support

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

platform support modules

OS assistance services

infrastructure troubleshooting

server uptime monitoring

patch application support

remote diagnostics services

software maintenance workflows

network configuration management

infrastructure surveillance

node monitoring

network integrity support

traffic flow regulation

diagnostic network tools

interconnection services

managed switch support

virtual network assistance

enterprise network troubleshooting

network ticketing response

endpoint connectivity checks

live troubleshooting

port testing

physical cabling support

VPN diagnostics

router assistance

data link support

client/server connection help

downtime intervention

IT support services

technical assistance

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

1. Open Procedure (NON OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors