Closed

250619ICT - ICT Services

Descriptions

Provision of Managed ICT Services, Outsourced Helpdesk & Onsite Resource (2 days per week)see more

Timeline

Published Date :

25th Jun 2019 6 years ago

Deadline :

24th Jul 2019 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

VPN diagnostics

IT consulting

node monitoring

desktop aid

web services

network support

cloud services

port testing

IT outsourcing

IT operations management

system provisioning

client-computer support

managed switch support

help desk support

customer support panels

user support solutions

24/7 user assistance

software development

cybersecurity support

system monitoring

platform support modules

diagnostic network tools

physical cabling support

IT support services

application maintenance

downtime intervention

IT lifecycle support

router assistance

data link support

service request handling

IT backup services

live troubleshooting

live chat help modules

server uptime monitoring

help desk services

digital transformation

remote support services

technical assistance

technical support

traffic flow regulation

OS assistance services

multi-tier helpdesk

system troubleshooting

network administration

computing assistance

system integration

user support ticketing

software customization

call logging tools

incident logging system

server management

remote IT support

service desk operations

interconnection services

technical troubleshooting interface

technical incident resolution

issue resolution scripting

IT infrastructure management

infrastructure surveillance

network integrity support

network ticketing response

infrastructure maintenance

help interface development

endpoint connectivity checks

support team coordination

infrastructure troubleshooting

virtual network assistance

technical support channels

client/server connection help

multilingual help features

network configuration management

remote diagnostics services

issue resolution workflow

real-time user assistance

enterprise network troubleshooting

software maintenance workflows

patch application support

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Workflows

Status :

Closed

Procedure :

1. Open Procedure (NON OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk