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YPO - 001223 - ICT Managed Service & Digital Transformation Solutions
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Descriptions
This notice is to advise that preliminary market engagement commenced prior to the Procurement Act 2023 (in January 2025) and is aiming to be completed by COP 13th February 2026. Suppliers who are interested in this proposed Procurement may email the ICT Procurement Team to ask any questions or clarifications on the contact details within this notice, prior to the deadline noted within Stage 3 of this PME Notice. Scope: YPO is looking to establish a solution for the delivery and supply of ICT managed services and digital transformation solutions, which promotes strategic, long-term partnerships between providers and contracting authorities enabling digital transformation solutions within the IT, document management and print remit. This may be for a new solution, or upgrade of an existing solution, with a view to enabling full end-to-end management of the contracting authority’s digital IT solution. The purpose of the proposed procurement solution is to enable a route to market whereby a contracting authority can align with a strategic provider who will collaborate with the contracting authority throughout their digital IT transformation project, no matter the size of the requirement, or length of the journey, to successfully achieve the desired outcomes to transform/streamline business processes and efficiencies. This may be for single solutions, or end-to-end management. Background Information: The proposed procurement opportunity is a brand-new offering to YPO which has been developed due to; • Previous collaborative Framework agreements terminating and leaving YPO with no alternative route • The expiration of a YPO Framework (ICT Managed Service) • Market research which shows a gap in the market for an all-encompassing ICT managed service and digital transformation route to market • Customer engagement showing the demand for such a route • YPO’s internal contracts expiring in the near future, with a requirement to reprocure which we would aim to be via this proposed procurement route Stage 1 – Initial, Early Engagement: From January 2025, YPO has engaged with suppliers regarding an upcoming tender opportunity for proposed procurement solution. Market engagement commenced prior to the Procurement Act 2023. Due to the reasoning provided in the bullet points above, YPO had already established an anticipated Scope of Requirements and proposed procurement structure, which has strengthened, but not changed from the original scope set out. Due to research showing the size of the market and expanse of digital ICT solutions, Stage 1 of pre-engagement focussed initially on meeting with suppliers whereby we already had an existing relationship with, either via expired, or current Framework Agreements within the ICT Category. The suppliers outlined within this first stage of PME have not been placed at an advantage as YPO have not limited engagement to these suppliers only, this was just a starting point to commence engagement. Stage 2 – Additional Market Research: Stage 2 of engagement included undertaking market research via sources such as Contracts Finder and Oxygen Finance, to understand customer spend and requirements further, as well as identify and engage with any Suppliers in which we had not captured via the first stage noted above. Research Utilised; • Contracts Finder • Find a Tender • Oyxgen Finance • Current and expired Framework Agreement suppliers • YPO internal procurement suppliers • Industry events • Stakeholder engagement sessions • SWOT analysis of the solution, public sector landscape and market YPO have also engaged with internal and external stakeholders who also have an interest in using this proposed procurement solution to understand any additional suppliers or requirements, to ensure all elements have been fully captured. Other means this proposed solution has been advertised: • through the YPO Technology Frameworks page (IT Managed Services & Digital Transformation Solutions | YPO) which shows the opportunity to be coming soon and how to contact the buyer to discuss further • at industry events such as YPO Supplier summit, BETT, Procurex and DigiGov in which ICT Category members attended, scoped out suppliers and were on the stand • discussed at SPG and customer engagement sessions All discussions have focussed on the same agenda areas (detailed below). The purpose of engagement was to ensure that the proposed specification and routes to market contains fair, achievable requirements for both SME’s and larger organisations, which are in line with the market and customer buying trends. The aim of pre-engagement sessions was to improve on previous Framework offerings and discuss the following: - Any potential new products and opportunities for innovation (such as AI) - Development of YPO T&Cs to ensure suitability for both the market and Contracting Authorities - Relevant insurance requirements - Relevant legislative requirements, quality standards and industry practices - Social value requirements relevant within the market - YPO’s approach to the proposed procurement route and customer buying trends and how customers buy, i.e. further competition and direct award which will now be known as competitive selection procedures and award without competition - Supplier pricing models and mechanisms - Appropriate procedure, Conditions of Participation and Mandatory Requirements which are relevant and achievable for both SME’s as well as larger enterprises and meets customer requirements and expectations Outcomes as of 14/01/2026: - Specification development ensuring that the proposed structure is suitable, future proofed and captures innovation including any new and emerging technologies which may arise within the next 4 years. - Development of lot structure and ensuring the products/services within are relevant and achievable for both SME’s and larger enterprises as well as meeting customer requirements and expectations. - Drafting of the proposed T&Cs ensuring suitability for the products/services which may be purchased within this proposed procurement solution - Setting the appropriate insurance levels which are in line with the products/services which may be purchased within this proposed procurement solution, ensuring they are achievable for both SMEs and larger enterprises. - Setting the appropriate legislative requirements, quality standards and industry practices ensuring they are in line with what may be purchased within this proposed procurement solution and ensuring they are achievable for both SME’s and larger enterprises. - Setting achievable and relevant social value KPIs aligned to YPO’s new social value proxy initiative ensuring they are achievable for SME’s as well as larger enterprises. - Developing Call-off mechanisms for customers utilising the proposed procurement solution. - Developing a suitable cost evaluation mechanism for the proposed procurement solution. - Designed an appropriate procedure, Conditions of Participation and Mandatory Requirements which are relevant and achievable for both SME’s as well as larger enterprises and meets customer requirements and expectations.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
30131000 - Mailroom equipment
30100000 - Office machinery, equipment and supplies except computers, printers and furniture
48780000 - System, storage and content management software package
48000000 - Software package and information systems
64216120 - Electronic mail services
72212511 - Desktop communications software development services
72212310 - Document creation software development services
72212451 - Enterprise resource planning software development services
48510000 - Communication software package
79999000 - Scanning and invoicing services
18222000 - Corporate clothing
79571000 - Mailing services
50312310 - Maintenance of data network equipment
50334400 - Communications system maintenance services
51300000 - Installation services of communications equipment
72400000 - Internet services
72267000 - Software maintenance and repair services
72253000 - Help-desk and support services
79400000 - Business and management consultancy and related services
72512000 - Document management services
79420000 - Management-related services
72000000 - IT services: consulting, software development, Internet and support
79996100 - Records management
63120000 - Storage and warehousing services
72120000 - Hardware disaster-recovery consultancy services
72212311 - Document management software development services
79823000 - Printing and delivery services
50312300 - Maintenance and repair of data network equipment
50334110 - Telephone network maintenance services
79342200 - Promotional services
72315000 - Data network management and support services
48732000 - Data security software package
72317000 - Data storage services
30192800 - Self-adhesive labels
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
48824000 - Printer servers
32581000 - Data-communications equipment
50312610 - Maintenance of information technology equipment
30232150 - Inkjet printers
30197643 - Photocopier paper
79131000 - Documentation services
32412100 - Telecommunications network
30199700 - Printed stationery except forms
72511000 - Network management software services
30197630 - Printing paper
48920000 - Office automation software package
64200000 - Telecommunications services
79212000 - Auditing services
63121100 - Storage services
32424000 - Network infrastructure
72212710 - Backup or recovery software development services
30232130 - Colour graphics printers
72322000 - Data management services
72263000 - Software implementation services
72212780 - System, storage and content management software development services
22610000 - Printing ink
50000000 - Repair and maintenance services
79811000 - Digital printing services
50312000 - Maintenance and repair of computer equipment
30192110 - Ink products
30232110 - Laser printers
48710000 - Backup or recovery software package
50312110 - Maintenance of mainframe computers
32524000 - Telecommunications system
72212731 - File security software development services
48311100 - Document management system
64121100 - Mail delivery services
48216000 - Network connectivity terminal emulation software package
48983000 - Development software package
50610000 - Repair and maintenance services of security equipment
72212331 - Project management software development services
30133100 - Bulk-mailing equipment
72513000 - Office automation services
63524000 - Transport document preparation services
79800000 - Printing and related services
48311000 - Document management software package
22100000 - Printed books, brochures and leaflets
30125100 - Toner cartridges
72212216 - Network connectivity terminale mulation software development services
72212782 - Storage management software development services
79810000 - Printing services
79999100 - Scanning services
48730000 - Security software package
64000000 - Postal and telecommunications services
32570000 - Communications equipment
72212983 - Development software development services
50323000 - Maintenance and repair of computer peripherals
34928470 - Signage
79520000 - Reprographic services
22822000 - Business forms
50332000 - Telecommunications-infrastructure maintenance services
48451000 - Enterprise resource planning software package
32500000 - Telecommunications equipment and supplies
63121000 - Storage and retrieval services
92512000 - Archive services
30199710 - Printed envelopes
30200000 - Computer equipment and supplies
30192113 - Ink cartridges
48731000 - File security software package
Keywords
switches
manuals
modem
scanners
laptop
leaflets
signage
routers
photo inkjet
print-on-demand
mail stacker
image conversion
print job router
desktop computer
courier mailing
digital storage
brochures
metadata tagging
fax machines
IT equipment
financial audit
copy paper
cabling systems
record policy
binding devices
office forms
keyboards
secure printing
audit assurance
scan management
book printing
letter opener
bug fixing
general audit
web services
PBX inspection
shredders
DMS integration
urban signage
printed books
laser printer
DMS solution
digital printing
printing paper
office hardware
dye-based liquid
archival tagging
audit reporting
network nodes
USB hub check
print runs
telecom gear
mail cart
logo envelopes
print logistics
error correction
company uniforms
data backup tool
ERP suite
data archiving
broadband access
paper scanning
road sign plates
mailroom sorter
VT100 client
giveaways
network hardware
carrier network
tower inspection
street signage
letterhead paper
printer paper
IDE platform
telecom supplies
IT systems
parcel mailing
postage meter
IT outsourcing
file management
stamp ink
address labels
IT data vault
color copying
digital print
telecom system
document capture
road signs
high pigment ink
mailing services
mail handling
snapshot tools
IT consulting
PC maintenance
document control
accounting audit
cartridge fluid
file indexing
corporate wear
print dispatch
GPU fan cleaning
node monitoring
offset ink
telecom hardware
sign panels
printer service
color laser unit
cash registers
offsite storage
bulk scanning
portable inkjet
records auditing
compliance check
print production
event promotion
network support
rollout planning
printing pigment
cloud services
USB port fix
invoice forms
data governance
toner drum unit
archiving tools
filing support
photocopy paper
audit planning
firmware update
offset printing
network devices
colour printing
billing services
office inkjet
traffic signs
IP networking
print finishing
image capture
encryption suite
desktop cleaning
laminators
colour inkjet
staff uniforms
memory refresh
business support
brand activation
highway signage
metadata manager
postal logistics
data extraction
budget tracking
sticker sheet
inkjet printer
telnet emulator
NAS health check
network backbone
data stewardship
version upgrades
VLAN reconfiguration
compliance archiving
brochure printing
CCTV camera repair
retention scheduling
on-site stock storage
variable data printing
electronic invoicing
switch network repair
rack airflow check
centralized print queue
communication devices
managed switch support
reprographic services
document reproduction
telephony network
large-format printing
digital gateway services
integrated debugger
enterprise file handling
digital document output
projection systems
ERP module development
network print controller
RAID rebuild test
document security layers
port speed validation
procurement module
file integrity checker
privacy compliance suite
onsite repair support
workflow-enabled DMS
dispatch services
mail batching device
access permissions
fiber backbone check
stationery envelopes
photocopy stationery
colour graphics printer
build-and-run launcher
secure print gateway
digital signature tool
management services
records lifecycle
postal routing delivery
personalised stationery
custom printed envelopes
snapshot recovery engine
informational signs
operations coordination
photographer copy paper
leased line service
internal messaging hub
inventory-finance link
paging system tune
node cooling check
document digitisation
communications delivery
mail-run logistics
peel-and-stick label
bulk inventory storage
dev workflow scripting
custom print services
graphics output device
electronic backup
disk provisioning APIs
system integration
UPS battery calibration
issue tracking system
printing services
invoice archiving
purchase order forms
local presence tools
pc-to-phone integration
inkjet photo printer
shelter HVAC service
finance-ERP interfacing
scanner calibration
remote IT support
digital archiving
network firmware update
metadata-driven DMS
packaged applications
workflow automation
volume management coding
archival documentation
mainframe health check
LAN messaging software
mast re-galvanization
system log review
tamper detection modules
office copy supply
report generator modules
spreadsheet scripting
branded paper items
copy centre operations
postal delivery services
computer hardware
resource planning tools
corporate email hosting
corporate services
network infrastructure
office IT supplies
global internet backbone
financial assessment
computer peripherals
mailroom operations
spool service host
information management
document duplication
cybersecurity support
digital print ink
administrative paperwork
promotional staffing
backup encryption module
mailing label roll
IP telephony provision
bulk mail delivery
voice/data system
backup unit check
talk path quality check
governance support
data link hardware
document printing
paper digitisation
event logger reset
multi-company ERP setup
executive services
invoice processing
virus & malware shield
on-demand printing
hard drive replacement
records management suite
trunk circuit alignment
bulk printed mailers
HR-ERP integration
laser print sheets
calibration service
thermal paste renewal
feature enablement setup
dependency mapping
file-level antivirus
real-time alert system
internet connectivity
file audit logging
goods dispatch system
metadata indexing logic
code refactoring tool
managerial advisory
secure file vault
file lifecycle tracker
firmware patch apply
microwave link alignment
organizational strategy
system restore utility
emergency comms check
digital solutions
network topology audit
cloud storage sync
promotional prints
mono laser cartridge
audit verification
letter and data dispatch
technical support
equipment labeling
motherboard diagnostics
documentation services
desktop VoIP application
report compilation
security audit tool
document conversion
high-speed laser printer
hardware diagnostics
high-resolution scanning
network switch check
network storage handler
database preservation
promotional materials
line network testing
email domain service
HR integration interface
incident logging system
hosted storage systems
mail distribution
promotional services
secure warehouse rental
cable jumper replacement
secure email system
network rack servicing
base station servicing
telecom mail linkage
storage expansion setup
residential mail service
file encryption tool
ink refill bottle
failover systems design
text/voice/chat platform
content versioning
dispatch console repair
virtual network delivery
supply components
code editing tools
paperless office system
cold storage rental
laser printer toner
goods retention service
supply chain planner
software troubleshooting
communications equipment
specialty printing ink
tape drive calibration
document scanning
software development
monitor screen fix
project dashboard design
diagnostic network tools
developer plugin support
print distribution
inkjet print paper
scanning services
management advisory
recovery point manager
patch panel maintenance
incremental backup logic
enterprise data policy
corporate consulting
photo-quality printer
digital content manager
remote session tool
copier toner unit
envelope stationery
desktop conferencing UI
mail-out printing
business consultancy
motion sensor adjustment
color inkjet refill
copy paper machine
network comms gear
secure data storage
versioned backup suite
blueprint reproduction
VT series emulation
switch replacement
product promotion
test harness starter kit
daily post distribution
deployment scripting
message delivery network
keyboard key replacement
metadata cataloguing
operational improvement
access control tools
vulnerability scanner
secure erase utility
router diagnostics
regular postal delivery
branded envelopes
access control module
ERP reporting dashboards
data masking tool
supply chain picking
postal tray loader
version control software
laptop hinge repair
help desk services
RAID control software
contract drafting
commercial printing
public record retrieval
security console reboot
monochrome printer
directional signs
application updates
code templates library
traffic flow regulation
SMTP service provider
bill of lading issuance
document preparation
legacy system support
office printer toner
document indexing tool
instant messaging client
print server appliance
computer accessories
broadband terminal setup
email gateway management
workflow optimization
workflow orchestration
access control manager
audit trail modules
template-based reporting
company stationery
bulk email delivery
enterprise collaboration
electronic filing system
software customization
power module test
secure session handling
telecom traffic routing
software maintenance
redundancy consultancy
telecom service network
server fan replacement
dialing tone calibration
console panel cleaning
archive box retrieval
secure goods storage
direct mail printing
firmware patching
secure file retention
radio comms equipment
document formatting
web-to-print services
alarm system diagnostics
cargo report compilation
print head cartridge
recovery site setup
alarm system integration
brochure distribution
LAN infrastructure
document archiving
secure document library
24/7 user assistance
cooling fan replacement
code analyzer plugin
panic button repair
IT repair services
auditing services
form automation suite
network uplink check
local network signaling
WAN link calibration
record classification
high-resolution printer
firewall hardware check
cloud data storage
remote backup service
code linting integration
application maintenance
bulk mail handler
high volume inserter
data encryption engine
Gantt chart engines
data lifecycle control
digital routine systems
on-demand digital print
file shredding utilities
live preview modules
printed paper goods
document indexing engine
troubleshooting visit
network interface repair
digital reprography
process optimization
dataset coordination
print usage tracker
backup generator check
timesheet modules
office macro automation
presence status manager
master data management
service request handling
document management
equipment repair service
diagnostic software run
VoIP system installation
printing consultancy
network redundancy test
web infrastructure
managed connectivity
supply chain integration
telecom infrastructure
enterprise software
digital transformation
rack PDU inspection
invoice management
switch port cleaning
SAN volume health check
tokenization engine
application software
office print paper
firewall software
speaker grill cleaning
telecom hardware setup
document warehousing
multi-tier helpdesk
software patching
metadata indexing
black pigment cartridge
mouse sensor repair
power backup test
e-signature automation
webcam lens adjustment
intercom integration
item picking logistics
street mail rounds
user support ticketing
bulk storage depot
container stock holding
backup scheduling tool
home mail delivery
repair diagnostics
letter carrier service
emergency repair team
RAM upgrade install
tiered storage logic
digital press services
metadata handling
organizational support
bulk mail feed unit
notification dispatcher
interconnection services
network continuity test
LAN cable testing
satellite comms system installation
overflow inventory holding
digital document repository
terminal scripting support
professional consulting services
technical troubleshooting interface
vault door mechanism check
digital printing services
message encryption client
automated document routing
promotional event support
data transmission service
correspondence and data routing
bandwidth usage monitoring
modules orchestration engine
IT infrastructure management
restore process automation
terminal emulation software package
IP address management software
infrastructure surveillance
network integrity support
mass mailing infrastructure
system hardening software
driver distribution system
communication history tool
signal routing unit mounting
file access control systems
archival retrieval services
commercial document printing
enterprise office routines
post-install configuration
telecom infrastructure management
email-management interface
procurement software design
desktop chat client development
automated document capture
inventory picking service
metadata management services
storage migration scripts
spreadsheet automation tool
access permission manager
maintenance contract service
postal-telecom network services
letter delivery operation
code refactoring utilities
regulated records management
disaster recovery planning modules
traffic policy enforcement
change management assistance
customs document compiling
financial backbone platform
historical record storage
command-and-control link maintenance
administrative management
document template creation
email server provisioning
virtual network assistance
internet access provisioning
distribution center service
system performance tuning
postal communication services
mainframe connectivity tools
storage health monitoring
replication scheduling tools
compliance document storage
version control integration
enterprise document platform
printer authentication server
communication system installation
business process automation
disaster recovery platform
screen-sharing support for desktop
online communication platforms
collaborative editing solutions
data-communications equipment
component replacement service
official records creation
document encryption workflows
software package and information systems
export/import format support
capacity planning utilities
content lifecycle modules
digital record administration
secure key management software
inventory storage provision
data loss prevention tool
business continuity hardware
encryption for backup sets
integrated telecom system
switchboard surge protection
transactional email setup
template-driven document system
container storage yard service
postal-telephony integration
hardware resilience assessment
transport certificate generation
endpoint protection suite
integrated development environment modules
goods warehousing service
mail and telecom infrastructure
firewall rule integration
project scaffolding wizard
file system backup utilities
thin client interface design
image-based backup software
enterprise network troubleshooting
automated form processing
office productivity suite
routing algorithm deployment
preventive maintenance program
manufacturing execution system
workspace configuration tools
permissioned data storage
audit-friendly document tracker
record versioning control
project skeleton scaffolding
archive preservation management
intrusion detection system
fiber-optic transceiver mounting
telecommunications equipment
mail and telecom provision
file transfer integration
scanning & printing services
external drive diagnostics
infrastructure cabling test
multi-protocol radio check
productivity system enhancements
encrypted comms verification
scalable document infrastructure
bonded warehouse operation
voice communication provision
threaded conversation interface
digital rights management software
system configuration suite
printer footprint optimizer
document storage provision
disaster recovery hardware
general management consulting
telecom carrier operations
system storage API integration
data backup engine development
shipping paperwork coordination
document lifecycle manager
telecom network operations
backup infrastructure planning
network traffic analyzer hardware fix
secure archiving routines
document lifecycle automation
retrieval order processing
fault tolerant systems advice
procedural document assistance
telecommunications network
production planning module
management-related services
perimeter fence gate tune-up
pallet retrieval operations
communication network system
printing and delivery services
cargo manifest preparation
door-to-door mail provision
data centre cabling service
information lifecycle control
project templating engine
broadband connectivity service
structured data supervision
packet transmission control
security communication diagnostics
wireless comms device fitting
network security platform
content versioning systems
content sync across platforms
digital colour production
data classification routines
network voice/data service
risk register integration
record collection service
milestone tracking modules
integrated enterprise system
text document engine coding
secure file transfer modules
permission management APIs
enterprise content management
document retrieval systems
terminal emulator programming
storage allocation modules
support team coordination
freight documentation service
short-run digital printing
collaboration chat interfaces
peripheral firmware update
snapshot orchestration services
storage orchestration programming
prolonged warehouse holding
storage logistics support
storage pool optimization
secure data wiping software
access control unit maintenance
desktop call notifications
structured filing systems
software-defined network tools
access authorization protocols
intercom system servicing
email distribution network
network configuration management
enterprise storage manager
access control for datasets
integration with existing systems
plugin extension interface
issue resolution workflow
network intercom servicing
SSH/Telnet client development
service schedule planning
facility storage operations
long-term data safekeeping
presentation automation system
implementation success tracking
physical and electronic records
laptop screen replacement
warehouse retrieval operations
office integration toolkit
database encryption module
consignment note preparation
DCOM communication modules
connectivity diagnostics systems
high-yield toner cartridge
unified communications tool
climate-controlled storage
secure file sharing system
business stationery forms
incremental backup scheduler
task scheduling integration
shipping invoice drafting
data network device fitting
encrypted container manager
branded corporate apparel
storage order fulfillment
printed materials distribution
document archiving software
high-quality printing paper
inventory module programming
digital signature verification
collaborative document portal
metadata cleanup routines
switch configuration platforms
document delivery services
export documentation service
document workflow software
biometric reader calibration
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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