Awarded
Integrated Telephony System
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Descriptions
The authority requires a telephony and digital engagement system that can be integrated seamlessly into its Microsoft Dynamics CRM solution. The system is to support the authority's delivery of Ca the contact Tracing solution to be used in Wales in response to the Covid-19 pandemic and as such requires the delivered system to be integrated within 48 hours of availability.
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CPV Codes
48000000 - Software package and information systems
Keywords
IT systems
digital solutions
enterprise software
application software
packaged applications
software package and information systems
Workflows
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