Awarded
Integrated Urgent Care - 111/OOH Service
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Descriptions
NHS Luton Clinical Commissioning Group and NHS Bedfordshire Clinical Commissioning Group sought to jointly commission an Integrated Urgent Care (111 & Out of Hours) Service across Luton and Bedfordshire via a ‘Prime Provider’ approach.Central to ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
64200000 - Telecommunications services
85141000 - Services provided by medical personnel
85100000 - Health services
85141220 - Advisory services provided by nurses
85312310 - Guidance services
Keywords
medical staffing
CRM calls
nurse services
hospitalization
career guidance
doctor visits
outpatient care
medical services
life-stage guidance
inbound/outbound calls
patient care provision
preventive care nursing
multi-channel support
IP telephony provision
tele-nurse support
helpdesk call centre
educational advice
physician support
mentoring services
diagnostic services
trainee mentoring
medical staff provision
home health consultation
call handling services
call queue management
leased line service
health assessments
vocational orientation
academic counselling
telemarketing operations
nursing consultation
specialist consultations
therapeutic treatments
school-to-work coaching
call centre services
community nurse advice
telecom traffic routing
clinical duty services
nurse advisory services
guidance workshops
professional direction
clinical healthcare
telecom carrier operations
preventive health services
data transmission service
telecom network operations
telecom infrastructure management
broadband connectivity service
healthcare advice by nurses
nurse-led health coaching
customer contact management
network voice/data service
patient education nursing
medical resource staffing
healthcare professional supply
clinical guidance nursing
clinical personnel supply
healthcare staff deployment
contact centre operations
voice communication provision
Workflows
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