Integrated Urgent Care Services for Kent & Medway

Descriptions

The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who:— Need medical help fast, but it’s not a 999 emergency;— don’t know who to call for medical help;— are unsure if they need to go to A&E or another NHS Urgent Care service;— need health information or reassurance about what to do next; or.— require continuity of care when in hours GP services are closed.The 111/CAS service includes a clinical assessment service to ‘consult and complete’ and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification.The combined Face-to-Face services forming part of the Integrated Urgent Care.Service include:a. 4 Local Urgent Treatment Centre(s) (UTC)b. Out-of-Hours Face-to-Face service