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Internal Communications Software
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Descriptions
South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.
The primary objectives of this ITQ are to:
• Implement a centralised internal communications platform.
• Improve employee engagement and reach across departments.
• Enable content creation using templates for emails and PDFs.
• Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.
Timeline
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Tender Regions
CPV Codes
48510000 - Communication software package
Keywords
text/voice/chat platform
presence status manager
real-time alert system
internal messaging hub
instant messaging client
notification dispatcher
message encryption client
communication history tool
unified communications tool
threaded conversation interface
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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