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Intraday Workforce Optimisation Solution

Descriptions

Northumbrian Water requires an Intraday Workforce Optimisation and Real-Time Management solution to integrate with Genesys Cloud.   The solution should:   - Provide a corporate licence with initial access for approximately 50 users with ....see more

Timeline

Published Date :

4th Feb 2026 25 days ago

Deadline :

2nd Mar 2026 Tomorrow

Contract Start :

31st Jul 2026

Contract End :

31st Jul 2029

Tender Regions

Keywords

IT consulting

web services

network support

cloud services

IT systems

IT outsourcing

software development

cybersecurity support

application maintenance

digital solutions

help desk services

enterprise software

digital transformation

technical support

application software

system integration

software customization

packaged applications

IT infrastructure management

software package and information systems

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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