IT Systems: Development and Support

Descriptions

The CMA operates a bespoke computer system and associated business processes, known collectively as the “Central Systems”, in order to carry out market administration. The core functions of the central systems are registration and settlement. Registration is the process whereby the CMA maintains a record of which customers are supplied by which licensed provider. Settlement is the process of calculating the wholesale charges attributable to each licensed provider on the basis of the customers that are registered to them. In carrying out registration and settlement, the Central Systems act as a hub for the exchange of data through electronic transactions between participants.The contracts that support the central systems expire at the end of 2019. During 2019, the CMA will be seeking to procurement replacement services.