Closed

LDC2019-SE2 - Development of Company CRM

Descriptions

Provide an individual single cloud based shared Programme and Services management solution for an integrated non profit/charitable local development company delivering a range of projects, initiatives and programmes in County Leitrim. The overall aim of this CRM system is simple; to improve how we gather, manage and use information.By collecting and organising data about client/colleague/partner interactions, making it accessible and actionable for all, and facilitating analysis of that data, we feel a CRM system offers us many benefits and advantages, to include:1. Enhanced contact management2. Cross-team collaboration3. Improved productivity4. Reliable reporting8. Increased Client/Partner/Colleague satisfaction9. Boosted marketing ROI10. Meeting Environmental/Green objectivesThe company has a core staffing of approximately 50.

Timeline

Published Date :

19th Jul 2019 6 years ago

Deadline :

9th Aug 2019 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

administration software package

system admin tool

network management application

administrative control suite

address book software

client database manager

lead tracking system

interaction history tool

contact tagging engine

relationship mapping software

CRM light interface

duplicate detection module

email integration tool

contact import/export utility

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

1. Open Procedure (NON OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors