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LDC2019-SE2 - Development of Company CRM
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Descriptions
Provide an individual single cloud based shared Programme and Services management solution for an integrated non profit/charitable local development company delivering a range of projects, initiatives and programmes in County Leitrim. The overall aim of this CRM system is simple; to improve how we gather, manage and use information.By collecting and organising data about client/colleague/partner interactions, making it accessible and actionable for all, and facilitating analysis of that data, we feel a CRM system offers us many benefits and advantages, to include:1. Enhanced contact management2. Cross-team collaboration3. Improved productivity4. Reliable reporting8. Increased Client/Partner/Colleague satisfaction9. Boosted marketing ROI10. Meeting Environmental/Green objectivesThe company has a core staffing of approximately 50.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
48219300 - Administration software package
48445000 - Customer Relation Management software package
48333000 - Contact management software package
Keywords
CRM platform
IT systems
lead nurturing tool
interaction history tool
client database manager
client interaction log
email integration tool
digital solutions
enterprise software
application software
address book software
system admin tool
lead tracking system
customer dashboard UI
sales pipeline tracker
CRM light interface
packaged applications
contact tagging engine
administration software package
administrative control suite
network management application
customer feedback analyzer
software package and information systems
opportunity management system
marketing automation suite
relationship mapping software
contact segmentation tool
duplicate detection module
customer profiling engine
contact import/export utility
Workflows
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Details
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