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Managed IT Service RFP
Descriptions
This RFP seeks proposals from experienced Managed IT Service Providers capable of delivering secure, scalable, agile, and proactive support. We are seeking a partner who can anticipate the evolving needs of a cutting-edge R&D funding agency and provide forward-thinking solutions that enable ARIA's mission and growth.
The scope is to deliver ARIA's full IT capability, including:
● Delivering dependable, day-to-day operational support that scales with our growing operations.
● Supporting the integration and ongoing evolution of a complex, cloud-based technology ecosystem.
● Continually strengthening our security posture in line with UK-government and NCSC frameworks.
● Contributing to a tech-forward, security-conscious culture through policy, training, and enablement.
The total contract value for standard service delivery is anticipated to be up to £1.25m for the initial 36-month term. This figure does not include costs for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional £1.8m for the duration of the initial term.
Timeline
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Tender Regions
CPV Codes
72222300 - Information technology services
Keywords
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
